Gripp Bikes is a smart urban mobility platform that connects customers with trusted vendors for two-wheeler rentals. We provide a centralized booking experience across multiple cities in India.

No. Gripp does not own or operate vehicles. All bikes and scooters are owned and managed by independent vendors. Gripp provides the technology platform and booking system.

You can browse available vehicles in your city, select dates and times, and confirm your booking by making an online payment. Once confirmed, vendor details and pickup instructions are shared with you.

Yes. Your personal and KYC details are stored securely and only shared with the vendor you book with. We use encryption and industry-standard safeguards to protect your data.

Payments on the platform are processed through Razorpay and support UPI, credit/debit cards, and net banking. Vendors may also accept cash or UPI directly at their discretion.

Gripp does not charge a platform-level deposit. However, some vendors may have their own security deposit policies, which will be clearly displayed during booking.

You can contact the vendor directly using details provided after booking. For platform-related issues (like payment errors), you can reach our support team at support@grippmobility.com.

Gripp Bikes operates under Indian law. All disputes are subject to the jurisdiction of courts at our registered office in Rajasthan, India.